Frequently Asked Questions
Everything you need to know about your fitness journey with VERVE.
What is the standard shipping time for heavy gym equipment?
Standard delivery for large items like power racks and weight plates typically takes 5-9 business days. You will receive a tracking link via email once your order has been dispatched from our warehouse.
Do you offer professional installation services?
Yes, we provide professional assembly and installation services for commercial and home gym setups in select metropolitan areas. Please contact our support team for a custom quote.
What is your return policy for fitness gear?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that return shipping costs for heavy equipment may apply.
Does VERVE Fitness equipment come with a warranty?
Absolutely. All our premium strength equipment comes with a structural warranty ranging from 2 to 10 years, depending on the specific product category. Check individual product pages for detailed warranty specs.
Can I pay for my home gym using interest-free installments?
Yes, we support various flexible payment options including Afterpay, Zip Money, and Klarna, allowing you to build your dream gym now and pay over time.
Are your weight plates and bars Olympic standard?
Yes, all our barbells and plates are manufactured to Olympic standards with 50mm sleeves, ensuring compatibility across our entire range of strength training equipment.