Returns & Exchanges

At VERVE Fitness, we stand by the quality of our equipment and want to ensure you have the best training experience possible. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.

3

Label and Ship

Attach the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or schedule a freight pickup for heavy equipment.

4

Quality Inspection & Refund

Once our warehouse team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing